Effective Date: 01.11.2024

OzolTrade Group("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.ozoltrade.com ("Website").

1. Data Controller

The data controller responsible for processing your personal data is:
Ozoltrade Group
Email: sales@ozoltrade.com

2. Information We Collect

We collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, billing address, and shipping address when you create an account, place an order, or contact us.

• Usage Data: IP address, browser type, operating system, referral source, pages viewed, and date/time of visits.

• Cookies: Information stored on your device to enhance website functionality and user experience.

3. How We Use Your Information

We process your personal data for the following purposes:

• To provide our services and deliver your orders.

• To manage your account and respond to your inquiries.

• To send you promotional emails and updates (with your consent).

• To analyze website usage and improve our services.

• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our obligations under contracts with you.

• Consent: When you have provided explicit consent (e.g., for marketing communications).

• Legitimate Interests: To improve our services and ensure the security of our Website.

• Legal Obligations: To comply with applicable laws.

5. Sharing Your Information

We may share your data with:

• Service Providers: Third-party companies that assist us in delivering services (e.g., payment processors, delivery companies).

• Legal Authorities: When required to comply with legal obligations or protect our rights.

We ensure that any third parties receiving your data comply with GDPR and protect your information.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

As a user, you have the following rights under GDPR:

• Access: Request a copy of the data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure ("Right to be Forgotten"): Request deletion of your data.

• Restriction: Request limitation of data processing.

• Data Portability: Request transfer of your data to another organization.

• Objection: Object to the processing of your data for certain purposes.

• Withdraw Consent: Withdraw your consent at any time for data processed based on your consent.

To exercise these rights, contact us at sales@ozoltrade.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses or other legal safeguards.

10. Cookies

Our Website uses cookies to enhance your browsing experience. For detailed information on how we use cookies, please refer to our Cookie Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website, and we will notify you of significant changes.

12. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:
Email: sales@ozoltrade.com